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Questions

Care, delivery and support

Answers to what devotees ask most before ordering from Ujjain.

Still have a question?

Ask us before you order. We are happy to help you choose.

Contact us Read all FAQs

How do I choose the right product?

Each product page lists the material, size and what is included. If you are unsure which mala, yantra or pooja suits your purpose, contact us before ordering and we will help you choose.

Where can I find dimensions and what's included?

On each product page, under the price. Thali sets list every piece in the set.

Do you deliver across India?

Yes. We dispatch from Ujjain to addresses across India. Delivery time and any charges are shown at checkout before you pay.

How should I care for my Rudraksha or Karungali mala?

Keep it dry and away from perfume and chemicals. Store it in a clean cloth pouch when you are not wearing it, and follow any care notes on the product page.

How does a pooja in my name work?

After you book, we collect the names for the sankalp and the pooja is performed in Ujjain on your behalf. See each pooja service page for what is included.